Store Policies

Returns & Exchanges

All product returns and exchanges require a proof of purchase (receipt, credit card statement or invoice). Simply contact customer service via the contact page for more information.

Ocean & Earth 1 Year Limited Warranty

Our products are guaranteed against faulty workmanship or defective materials for a period of 12 months from date of purchase. O&E will replace or repair your product upon inspection of your claim. The warranty doesn’t not cover fin cuts, natural wear and tear or abuse. A blunt edge on your fins is necessary to eliminate chances for cutting your leash. Warranty is voided if the product is used for commercial means.

Order Fulfillment Policy

Upon receipt of your order from oceanearth.us, we will strive to have it packed and shipped as soon as possible. Please allow for up to 1-2 business days for order processing and to be shipped.

Flat Rate Shipping – Continental US

Merchandise Shipping cost
$0 - $25 $8.95
$25 - $50 $10.95
$50 - $75 $12.95
$75 - $100+ $14.95

International Shipping

Ocean & Earth USA also sells and ships to the following countries:

Central America

  • Venezuela
  • Panama
  • Costa Rica
  • Nicaragua

South America

  • Peru
  • Brazil
  • Ecuador